909-855-5434

What we do

Six services forhot tubs and pools

Everything we do for a hot tub or a swimming pool is on this page. Pick a service to see what it covers, how it goes and what you end up with.

Hot tub with its protective wrap and corner guards half removed on a wooden cabin deck among pine trees

When you want one

Hot tub sales

Pick a tub that fits your deck, your power and how you use it.

What’s included

  • Help choosing size and seating
  • A look at the spot and the access
  • Check of the power it needs
  • Delivery and placement
  • First fill and water balance
  • Controls and cover walkthrough

  1. Tell us who will use it and where it goes
  2. We go over the options that fit
  3. We bring it, set it and fill it

A tub in place, filled, balanced and running. And a number to call after, any hour.

Blue Star technician seen from behind in the company hoodie, kneeling at the open equipment bay of a hot tub and tightening a pump fitting with a wrench

When something fails

Hot tub repair

Not heating, leaking, tripping the breaker or showing an error. We find why.

What’s included

  • Heater, pump and control diagnosis
  • Leak tracing in plumbing and jets
  • Pump and heater repairs
  • Jets, valves and seals replaced
  • Topside panel and board work
  • Test run with the tub full

  1. Tell us what the tub is doing
  2. We open it up and find the cause
  3. We fix it and run it with you

A tub that heats, circulates and holds water again. And a plain explanation of what failed.

Man's hand holding a two-vial water test kit, one yellow and one pink, over an open hot tub on a wooden deck

To keep it clear

Hot tub water care

Clear, balanced water that is ready when you lift the cover.

What’s included

  • Water tested on site
  • pH, alkalinity and sanitizer balanced
  • Filters rinsed or replaced
  • Drain, shell cleaning and refill
  • Waterline and cover wiped down
  • Regular visits or a single one

  1. We test the water where it sits
  2. We balance, clean and change what is due
  3. We leave it covered and ready

Water you can get into without guessing, and a clean tub under the cover.

Every visit

How we work,step by step

It goes the same way for a repair, a delivery or a pool. You always know what comes next.

  1. 01

    You call or write, any hour

    By phone or with the form. Tell us what the tub or the pool is doing.

  2. 02

    We look at the tub and the water

    On site, with the cover off and the equipment bay open.

  3. 03

    We tell you what it needs

    In plain words, before any work starts.

  4. 04

    We do the work and test it with you

    You see it running before we pack up.

More hot tub and pool services

Blue Star electrician seen from behind in the company hoodie and cap, working with a screwdriver inside the spa disconnect box on a cabin wall

Before the first soak

Hot tub electrical wiring

The circuit, the disconnect and the hookup your hot tub needs to run.

What’s included

  • Panel and tub rating check
  • Dedicated circuit to the tub
  • GFCI disconnect near the spa
  • Conduit and wire, panel to tub
  • Hookup at the control pack
  • Power-on test with the tub full

  1. We look at the panel and the route
  2. We run the circuit and set the disconnect
  3. We connect the tub and test it

A tub on its own protected circuit, powered up and tested before we leave.

Two Blue Star workers seen from behind in company hoodies, pushing a wrapped hot tub on a dolly across a dirt driveway toward a cabin

When it has to move

Hot tub re-location and delivery

Moving a tub across the deck or across town, without hurting it.

What’s included

  • Disconnect and drain
  • Tub wrapped, strapped and loaded
  • Route through gates and steps
  • Transport to the new address
  • Set in place and leveled
  • Refill and startup once it is set

  1. Tell us where it is and where it goes
  2. We check the access at both ends
  3. We move it, set it and start it up

Your tub in its new spot, level, filled and running.

Blue Star technician seen from behind in the company hoodie, brushing a backyard pool with a long pole, with the pump and filter by the fence

For the pool

Swimming pool full services

Cleaning, water, equipment and seasonal care for your swimming pool.

What’s included

  • Skimming, brushing and vacuuming
  • Water testing and balance
  • Filter cleaning and backwash
  • Pump, filter and heater checks
  • Seasonal opening and closing
  • Equipment and plumbing repairs

  1. Tell us about the pool and its equipment
  2. We check the water and the system
  3. We clean, balance and fix what is due

A clean pool with balanced water and equipment that runs the way it should.

Not on the list?

Not sure whatit needs?

Tell us what you see or hear. A noise, a leak, cloudy water, a breaker that trips. We will tell you which service it is.

  • Cloudy water
  • Weak jets
  • Not heating
  • Leak under the tub
  • Breaker trips
  • Green pool

Open 24/7

Need one of these?Call any hour

Tell us which service you need and where the tub or pool is. We take it from there.

  • Open 24/7
  • 10+ years
  • Big Bear Lake, CA